Job Summary/Objective

The Operations Specialist I - Wealth will provide support to Investment Officers and Client Support Teams in the daily administration and management of our advisory accounts. The Operations Specialist-Wealth should have the skills and knowledge to support these types of accounts. The Operations Specialist I - Wealth also needs to be self-motivated with the ability to manage multiple tasks concurrently under a time sensitive delivery schedule, goal-oriented, detailed, and have exceptional communication and interpersonal skills.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Account Opening: review and process new/existing client account paperwork with Fidelity/Schwab.

• Account Maintenance: ensure all client records are updated accurately and timely.

• Account Funding: assists in the transferring and re-registering of securities for new accounts.

• Assists in the termination of accounts.

• Processes account deposits and disbursements.

• Maintain internal controls and meet audit and regulatory requirements.

• Perform general administrative duties such as mailing, correspondence and maintaining customer records in our CRM and document storage platforms.

• Assist Operations Manager with special projects and team service improvement.

• Assist with investment account billing set up, processing, and final fee processes at account closing.

• Work with other areas of Operations within the Forge Companies to provide back-up or assistance when needed.

• Performs other duties as assigned.

Desired Knowledge, Skills, and Abilities

• Bachelor’s degree in a business, finance or related field, or equivalent work experience

• Experience using custodial platforms (Ex. Fidelity/Schwab)

• Strong attention to detail and excellent organizational skills

• Collaborative attitude

• Excellent written and communication skills

• Ability to communicate thoughts and findings to management effectively and efficiently

• Be a positive influence on co-workers

• Be creative, passionate, fun, and energetic to impact our mission

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

Travel Requirements

• Less than 5% of the time, but occasional travel is necessary.

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